VSS Product Forums:
Click here to visit our forums, where
you can discuss issues with other TrackNotes users and VSS technicians.
Current Program Updates:
Note: To
determine what version of TrackNotes you are running, select Help
> About TrackNotes from the menu bar.
Application (v1.01.03):
TN10103U.exe - 2.6Mb |
Download the file to your
Desktop or any folder and run it. The install program will locate
your TrackNotes installation and will upgrade your files automatically.
Note:
This file also contains the updated reports. The previous reports
patch is no longer required.
|
Application (v1.01.05):
TN2480FX.exe - 1.33Mb
(See notes before downloading) |
TN V1.01.05 is a maintenance build designed to fix the
VS2480 / TrackNotes Effects mismatch bug. It also enables TrackNotes to
remember the "last used window size" co-ordinates.
Only 2480 users need this update. To apply this update you must already
have V1.01.03 or above installed on your machine. Refer to the About Box
to query your version number.
|
HTML Help patch:
HHUPD.EXE - 466kb |
Note:
You only need this patch if you are having difficulties using the
TrackNotes Help file. Save the file to your desktop and double-click it.
This will automatically install and register the files you need to run
HTML Help files.
|
See the Knowledge Base topics below for
information on these updates.
The following table contains all Knowledge Base topics for
TrackNotes.
Topics are listed in chronological order, most recent first.
TOPIC |
DETAIL |
Apostrophes in TrackNotes grids |
Earlier versions of
TrackNotes exhibit a problem when using apostrophes (') in the Studio
Device, Musician, and Equipment grids. This issue does not lead to
any data destruction, but it can limit usability.
If you experience this problem, click
here to download TN10103U.exe. Download the file to your Desktop
or any folder and run it. The install program will locate your
TrackNotes installation and upgrade your files automatically. Once this
patch has been applied you will have no trouble using apostrophes.
|
Virtual
Track Signal Path settings |
Some users have reported an
issue where it appears that Signal Path information is not being stored
separately for individual Virtual Tracks. This is due to a grid
updating problem; the information is being stored, but the screen display
was not updating to reflect this when a new Virtual Track was selected.
If you experience this problem, click
here to download TN10103U.exe. Download the file to your Desktop
or any folder and run it. The install program will locate your
TrackNotes installation and upgrade your files automatically. Once this
patch has been applied your Signal Paths will display normally.
|
Track View "Note" buttons |
In the initial release version of
TrackNotes, the Note buttons in Track View may not function
properly.
If you experience this problem, click
here to download TN10103U.exe. Download the file to your Desktop
or any folder and run it. The install program will locate your
TrackNotes installation and upgrade your files automatically. Once this
patch has been applied your Note buttons will function normally.
|
Track Reports:
Start and Finish Times/
Credits Information |
Seven Track
reports have been updated to address the following two issues:
- Display the start and finish times for each
Track or V-Track.
- Display correct credits information when printing from Scenes other
than Scene 0.
The updated reports are:
- Track
- Track with Notes
- Track with Signal Path
- V-Track
- V-Track with Notes
- V-Track with Signal Path
- Track Matrix
Click here to
download TN10103U.exe. Download the file to your Desktop or any
folder and run it. The install program will locate your TrackNotes
installation and upgrade your files automatically. Once the upgrade
has been applied, your Track reports will function properly.
|
HTML Help |
If you are unable to launch the
TrackNotes Help file,
it may be due to the version of Internet Explorer you are running.
HTML Help requires that IE 4.0 or higher be installed on your
machine. If it is not, you may have difficulty running the Help
system. Go to Microsoft's IE
download page and upgrade your installation of Internet Explorer.
If upgrading to IE4+ does not fix the problem, or
if you are already running a current version of IE, you are probably missing certain Windows files that allow you to
run HTML Help files. Click here to download
the patch file. Save it to your desktop and double-click it.
This will automatically install and register the files you need to run
HTML Help files.
|
PDF Users Manual |
Some users have reported errors when
trying to read the PDF User's Manual in Adobe Acrobat Reader, including
the absence of any graphics. If you experience this, check the
version of your Reader software. Chances are good that you are
running version 3, which is out of date. Click
here to upgrade to version 4 of Acrobat Reader. |
|